Quality Assurance
RECTORSEAL’S QUALITY POLICY:
“RectorSeal is commited to achieve Total Customer Satisfaction by exceeding customer’s expectations, requirements and needs”
We assure our quality policy commitment by:
VOICE OF THE CUSTOMER
Monitoring the Voice of Customer and taking appropriated actions.
talents and competencies
Effectively developing all employees’ talents and competencies.
key performance indicators
Tracking and improving our Key Performance Indicators (KPIs).
Quality products
Establishing robust processes to deliver quality products.
on-time and complete
Delivering on-time and complete customer orders.
continuously improving
Establishing and continuously improving our quality management system.